the words, so far....

So, here are some of the things that my co-worker has said to other co-workers, on the phone to customers, and/or entered in customer's permanent files.

Up to today, here is what he has said:

• I can only overstand what you are saying. I don't understand, I can only overstand.
• The first step is what you enacted here today.
• Would you like that in large print or audio tape, or would you like that in our traditional format? (Meaning regular-sized, 12pt font.)
• An "unpivotable' moment.
• Referred to our information packs as "quick merandum" (sic).
• I educated the agency about the cancellation. (Entered into a customer's file.)
• When informing a customer about the fare for a ride to an interview, he called it a "$2.00 service charge. Both ways for a $4.00 total service charge."
• As he was talking about an upcoming football game, he referred to some friends of his who liked either team as "parliament."

The last bullet point was from today, so we are now up-to-date. I will try to update this daily. Or at least when he says something that makes me go, "huh?" Which is almost everyday.